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CIOs need to have proper preparations in place to handle Coronavirus disruptions



Chief information officers (CIOs) need to focus on three short-term actions to increase their organisations’ resilience against disruptions and prepare for rebound and growth due to the outbreak of Coronavirus (COVID-19) which has disrupted business continuity, mode of working and growth patterns, an industry expert said.

When traditional channels and operations are impacted by the outbreak, Sandy Shen, senior research director at Gartner, said the value of digital channels, products and operations becomes immediately obvious.


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