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What's next for WhatsApp: new features and tools on the horizon


It’s been a busy few months for WhatsApp. In February, the app’s long-awaited dark mode arrived, accompanied by a tongue-in-cheek video soundtracked by a rare recording of Paul Simon’s The Sound of Silence. It was no mean feat – creating a new look for an app used by 1.5 billion took months of work, and the fanfare was justified – but the developers soon had a far bigger challenge on their hands: the coronavirus crisis.

With physical contact banned throughout much of the world, developers had to move fast to keep up with the demands of millions of users depending on its services to keep in touch. Features like animated stickers were seemingly pushed to the back burner, and video calls came to the fore.

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