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IT skills to master for a better post-pandemic job


Work environments may look dramatically different when the COVID-19 pandemic abates, and IT teams will have to continue to adjust technology services to meet the shifting needs of organizations. While much is still unknown, network pros can be learning new skills even during the pandemic, so they’ll be better prepared for what comes next.

“Coming out of this crisis, I think companies will be examining how they do networking,” says Mark Leary, research director, network analytics, at research firm IDC. “What technologies to wind down? What technologies to accelerate? What projects to continue? What new ones to commence? What skills mattered during the crisis and what matters less?”

Understanding which skills might be in greater demand can help network pros who want to advance in their current jobs and those who hope to find new hiring opportunities following the pandemic.

“Solutions and skills that support the virtual business operating model that accelerates out of this pandemic will be winners,” Leary says. These include software-driven technologies, cloud-based services, higher bandwidth connections such as 5G, pervasive security capabilities, automated management systems, edge computing, distributed data sourcing and storage, and artificial intelligence (AI) and machine learning.

These all “accelerate an organization’s ability to provide a more flexible, agile, protective, proactive, virtual, and fast-moving technology infrastructure,” Leary says.

Employers’ need for cloud computing skills such as expertise with Amazon Web Services, cloud-based design, and cloud architecture will increase in years ahead, as companies realize that cloud-heavy infrastructure lends the necessarily resilience to their operations, says Paul Farnsworth, CTO of DHI Group Inc., parent company of IT careers site Dice.

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