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T-Mobile, Like Verizon, Also Tells Users to Turn Off 5G to Save on Battery Life

(Photo by Jakub Porzycki/NurPhoto via Getty Images)

Like Verizon, T-Mobile has also been telling users to turn off their phone’s 5G connectivity as a tip to save on battery life. 

Despite T-Mobile’s marketing talking up 5G, the carrier’s support pages for the Samsung Galaxy S20 and S21 have been pointing out the benefit of deactivating the 5G technology on a smartphone.

The support pages go as far to say a user can “Toggle from 5G/LTE to 2G” as a battery saving-tip. In other words, you should downgrade your phone’s connectivity to cellular technology originally launched three decades ago. 

Tips to save on battery life

Support page for Samsung Galaxy S20 Ultra 5G (Credit: T-Mobile)

The advice is also pretty explicit. In Verizon’s case, the carrier merely posted a now-deleted tweet on Sunday that implied deactivating the 5G would prevent a battery drain. T-Mobile’s support pages just flat out say toggle down the technology. 

The messaging flies in the face of T-Mobile’s marketing around 5G, which has been hyped up as a game-changer for phone data speeds. Christian Smith, the founder of cellular consumer advocate site CoverageCritic.com, noticed the support pages and posted about them on Twitter to point out the hypocrisy. 

T-Mobile didn’t immediately respond to a request for comment. However, the company has been offering the same advice for 4G smartphones, including Apple’s iPhones. The tips also recommend users can shut off the device’s Wi-Fi, Bluetooth, and GPS, in addition to lowering the phone’s brightness to conserve battery life. So essentially, T-Mobile is telling users to turn off non-essential items to keep their phone going.

Samsung itself has also warned consumers that 5G can guzzle more energy on a Galaxy smartphone. “You may notice that your phone’s battery drains faster than usual while you are connected to a 5G network. This is a limitation of the current 5G networks, and will be improved as the networks expand,” the company wrote in a support page.

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